Shipping Policy
- Imalent.net is located in Shenzhen, China. Now we mainly ship to the 11 countries that is United States , Germany, United Kingdom, Austria, Netherlands, Belgium, Spain, Portugal, Finland, France, Italy. You can select the Destination country at the Checkout page when fill in the shipping address. then you can see if this product can be delivered to that destination country.
- Orders handing time：1~3 working days (excluded holidays, Saturday & Sunday).
- Delivery times displayed on Imalent.net refer to the estimated time it takes for packages to leave our hands.
- We try to make the delivery process as simple as possible and we are able to send your order either to you home or to your work place. We can ship to PO Boxes via all shipping methods, except for DHL/UPS/FedEx/EMS Shipping because signatures are required upon delivery. DHL/UPS/FedEx/EMS can only be delivered to physical addresses. If you really need to ship the package to a PO BOX then you will need to select Free Shipping as the shipping method
- Shipping and delivery times are calculated in working days from Monday to Friday. In the case of major holidays such as Christmas and the Chinese Lunar New Year, please allow extra delivery time. During those special occasions we will provide notices to reflect possible delays.
- We ships packages from Shenzhen, and operates a return address in Shenzhen.
- Customers are responsible for providing complete and accurate shipping addresses. We can not make changes to your shipping address once a package has been shipped, and we are not liable for packages lost due to incomplete or inaccurate addresses.
- All orders reported as “delivered” by shipping companies are considered delivered. we cannot be made liable of non-delivery in this case. You need to claim it by yourself with your local post office.
- Since the actual delivery of your order can be impacted by many events beyond our control once it leaves our facilities, we cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.
- Holidays Reminder: During week-long Chinese holidays, Chinese National Day and Chinese New Year, services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 3-5 working days.
Shipping Method
Free shipping - Airmail delivery, When the package arrives in your country, it will be delivered by your country's post office.
- Estimated Delivery Time for the Airmail delivery
Ship to United States: 7~15 Working days (excluded holidays, Saturday & Sunday)
Ship to European Union: 10~12 Working days (excluded holidays, Saturday & Sunday)
Ship to United Kingdom: 5~8 Working days (excluded holidays, Saturday & Sunday)
Ship to others countries: 15~25 Working days (excluded holidays, Saturday & Sunday)